.CL First Aid Training

 

Terms and Conditions

• Once a course/place is booked it will not be secured until payment is received.
• Where a deposit is in place remaining course fee must be paid on or before day 1 of course.
• Zoom link (where required) will only be sent out once payment is received.
• Zoom must be attended for the full time required.
• Zoom sessions must be attended in a quiet room where only the attendee is present and there are no distractions.
• All courses are face to face - where a zoom session is taking place the trainer should always be able to see and hear attendee attending (no different to classroom environment) and vice versa (unless placed in a breakout room where the trainer will be present and contactable just not in view in all rooms)
• Any connection issues must be discussed with the trainer and attendee must contact the company before the start time.
• Course/place payments are non refundable.
• Course/place payments may be transferred when a months (or more) notice is given and at the discretion of CL First Aid Training.
• If attendee doesn't turn up on the day this place is lost and rebooking and re-paying will be necessary.
• In the unlikely event of the company or the trainer cancelling the course, an alternative date will be arranged if no agreement can be reached then a full refund will be given.
• Setting/environment must be safe and adequate to run the training from.

• Failure to comply, unacceptable behaviour or terms and conditions are not met the trainer and company reserve the right to cease training and all monies are lost.

* Terms and conditions correct when printed/published. CL First Aid Training reserve the right to update or change them where required*